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Product Description
Anne Dickson defines assertiveness as the art of clear, honest and direct communication. Instead of being governed by the need to either please or blame others, assertiveness teaches us to take responsibility for our own feelings and behaviour.All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a price sticker on a book, please ignore it.
