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Product Description
Providing tried and tested techniques for dealing with difficult people at work, this text is designed for day-to-day use by managers, human resources and training departments, and for all organizations that depend on harmonious working relationships.
All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a price sticker on a book, please ignore it.
