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Product Description
Discusses improving product quality and work flow in a company through reengineering, and effecting change with such tools as e-mail, multimedia, and expert systems
All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a price sticker on a book, please ignore it.
