Product Description

Why Our Systems Fail and What We Can Do About It

An accidental overdose in a state-of-the-art hospital. The Starbucks publicity stunt that spectacularly backfired. The mix-up at the 2017 Oscars ceremony. As technology rapidly advances, it brings with it an explosion of complexity that can trip us up. Meltdown uses real-life examples to reveal how errors in thinking, perception, and design lie behind both our everyday mistakes and our most terrifying disasters. It reveals how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. This eye-opening book will change the way you see our complex world - and your place within it.

This book is second hand, and while you may not get the same publication/version/reprint/edition shown in the picture it will be the same author and title.

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All of our books are in very good condition.

Please be aware that there will be a sticker with an identifying number on the spine of this book.