Product Description
Applied Benchmarking for Competitiveness (ABC) is a simple approach to help companies to diagnose objectively, efficiently and effectively their current situation and to take steps to improve performance. ABC combines the basics of benchmarking and World Class Business (WCB) techniques in a proven, effective form for small and medium-sized companies. By taking a core of benchmarking and WCB techniques, companies can quickly achieve significant performance improvements. This book explains what is benchmarking, what are the World Class Business tools and techniques and how can they be used by small and medium-sized businesses to improve their performance. ABC helps you to improve performance by dealing with the key elements of a successful Strategies; Sales & Marketing; Operations; Innovation; People; and Finance.
This book is second hand, and while you may not get the same publication/version/reprint/edition shown in the picture it will be the same author and title.
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Please be aware that there will be a sticker with an identifying number on the spine of this book.