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Product Description
From printer and ink requirements to mandatory in-person visits, an incomplete digital strategy for customer interactions is killing companies' business.
The coronavirus pandemic surfaced the flaws and limitations of our current customer-facing processes - but the problem transcends the crisis. Businesses still don't offer the seamless, convenient, and remote interactions that Amazon delivers - and customers have come to expect.
But there is a better way.
A comprehensive solution has the power to streamline and accelerate customer journeys from start to finish. What today's businesses need isn't another it's an approach that unifies all tools, procedures, and workflows into a single intuitive journey.
A total focus on shrinking the gap between what customers expect, and what businesses deliver. A focus on reaching the standards set by Amazon.com.
It's time for a smarter approach to digital.
It's time for digital completion.
This book is second hand, and while you may not get the same publication/version/reprint/edition shown in the picture it will be the same author and title.
Removing existing stickers from a second hand book may damage it, so we refrain from doing so.
Even if the picture shows no price stickers on the book they may be there on the copy you receive.
All of our books are in very good condition.
Please be aware that there will be a sticker with an identifying number on the spine of this book.
