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Product Description
Leadership for Quality takes an analytical look at practical issues that you will need to confront on a day-to-day basis when involved in quality. It tells you how to critically reflect on and assess the many approaches on offer and identifies the key areas in which you can address and influence the implementation of a quality programme.
Leadership for Quality covers crucial areas like the management of quality relying on the utilization of several different functional perspectives and practices, alerting you to the pitfalls which lead to non-delivery of benefits from quality programmes, and case studies demonstrating what other organizations do to make their quality policies live and work for them.
So what do you need to be a skillful leader? Frances Clark shatters the 'superperson' image of quality mythology and shows you that an adept leader is one who combines strategic awareness with the functions of analyst, integrator and facilitator, alongside the realization that ultimate prosperity relies on communication both internally through senior management teams, and stakeholders externally. By utilizing this combination, you will achieve a customized quality strategic view for your organization.
All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a price sticker on a book, please ignore it.
