Business Economics Finance and Management

Alan Greenspan / The Age of Turbulence (Hardback)

The most remarkable thing that happened to the world economy after 9/11 was ...nothing. What would have once meant a crippling shock to the system was absorbed astonishingly quickly, partly due to the efforts of the then Chairman of the Federal...

Robert E. Quinn / Building the Bridge As You Walk On It: A Guide for Leading Change (Hardback)

Building the Bridge As You Walk On It tells the personal stories of people who have embraced deep change and inspired author Robert Quinn to take his concept one step further and develop a new model of leadership―“the fundamental state of...

Bill Price, David Jaffe / The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Hardback)

In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed...

Maurice F. Greaver / Strategic Outsourcing: A Structured Approach to Outsourcing Decisions and Initiatives (Hardback)

STRATEGIC OUTSOURCING Risk Management, Methods and Benefits Organizations are turning to external suppliers for everything from payroll processing to facilities management. The goal is better quality at lower costs, but too often the results are...

Dave Francis / Unblocking Organizational Communication (Hardback)

      All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a...

John Browne / Connect: How companies succeed by engaging radically with society (Hardback)

Drawing on the professional experience of John Browne, former CEO of BP, and the insight of two McKinsey experts, Connect articulates and explores the recurring rift between big business and society, offering a practical manifesto for reconciliation...

Roger McNamee / The New Normal: Great Opportunities in a Time of Great Risk (Hardback)

Back in the 40s, 50s, and 60s, it was fairly easy to plan for a secure future. People picked a career, a spouse, and a place to live, and those basic decisions put them on a predictable course for the rest of their lives. Especially if they were lucky...

Paul Galloway / The Little Black Book of Online Business: 1001 Insider Resources Every Business Owner Needs (Hardback)

All in one Resource for Internet marketers: This is the only book where internet marketers in myriad fields and industries can acquire access to an itemized and categorized listing of tools to fuel online business. The Little Black Book of Online...

William D. Cohan / The Last Tycoons: The Secret History of Lazard Frères & Co. (Hardback)

A grand and revelatory portrait of Wall Street’s most storied investment bankWall Street investment banks move trillions of dollars a year, make billions in fees, pay their executives in the tens of millions of dollars. But even among the most...

W. Warner Burke / Business Climate Shifts: Profiles of Change Makers (Hardback)

First published in 1999. Business Climate Profiles of Change Makers contains a wealth of CEO wisdom about how companies today can successfully manage change in response to rapidly changing business conditions. Includes a compelling overview of the...

Klas Mellander / The Power of Learning: Fostering Employee Growth (Hardback)

Co-published with the American Society for Training and Development. Annotation copyright Book News, Inc. Portland, Or.     All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in...

Robert Kegan / An Everyone Culture: Becoming a Deliberately Developmental Organization (Hardback)

A Radical New Model for Unleashing Your Company’s PotentialIn most organizations nearly everyone is doing a second job no one is paying them for—namely, covering their weaknesses, trying to look their best, and managing other people’s...

William D. Cohan / Money and Power: How Goldman Sachs Came to Rule the World (Hardback)

From the bestselling, prize-winning author of THE LAST TYCOONS and HOUSE OF CARDS, a revelatory history of Goldman Sachs, the most dominant, feared, and controversial investment bank in the world   For much of its storied 142-year history,...

Jeffrey D. Sachs / Common Wealth: Economics For A Crowded Planet (Hardback)

This is a book about how we should address the great, and interconnected, global challenges of the twenty-first century. Our task, Sachs argues, is to achieve truly sustainable development, by which he means finding a global course which enables the...

Tim Jackson / Richard Branson Virgin King (Hardback)

Richard Branson, Britain's 15th richest man and one of the most prominent businessmen, was voted the country's leading role model among young people. He is full of he is a notorious self-publicist who claims to be fiercely shy, a brilliant motivator...

Shaun Smith , Joe L. Wheeler / Managing the Customer Experience: Turning Customers into Advocates (Hardback)

How much more profit could you make if you had customers who couldn¿t imagine doing business with anyone but you? In your dreams! Tell that to Virgin Atlantic or Harley Davidson. How great would life be if 40% of your new business simply...

Gail Rolland / Market Players: A Guide to the Institutions in Today's Financial Markets (Hardback)

The global financial markets are not just driven by the big investment houses and fund managers. Along with these, private banks, insurance houses, hedge funds, sovereign wealth funds and a range of boutique investment managers, regional institutions and...

Calhoun W. Wick, Lu Stanton León / The Learning Edge: How Smart Managers and Smart Companies Stay Ahead (Hardback)

Shows how learning is critical to the success of managers and their corporations         All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good...

Colin Shaw , John Ivens / Building Great Customer Experiences (Hardback)

This book is about building and delivering great customer experiences. Many companies neglect this, but the physical execution and emotional impact of customer experiences, companies and brands may ultimately determine customer satisfaction and...

N.Caroline Daniels / Information Technology : The Management Challenge (Hardback)

With 17 years of experience in strategic business and information technology consulting, Caroline Daniels has come up with the definitive practical resource for managers who seek to understand IT and apply it for competitive advantage. This book will...

Randall Lane / You Only Have to Be Right Once: The Unprecedented Rise of the Instant Tech Billionaires (Hardback)

The ultimate insider look at the newest titans of tech—and what you can learn from their successIn 2007, twenty-one-year old David Karp launched Tumblr, a simple micro-blogging platform, on a whim. By 2012, it had become one of the top ten online...

Bradley J Sugars / The Business Coach (Hardback)

In business today it's not a luxury to have a coach, it's a necessity. This book will both inform and entertain you as you follow the journey of business owners Joe and Nellie. Watch as they transform their lives by following the Coach's simple and...

Jack Stack / A Stake in the Outcome: Building a Culture of Ownership for the Long-Term Success of Your Business (Hardback)

The First Management Classic of the New Millennium!A bold experiment is taking place these days, as leading-edge companies turn upside down the management paradigm that has dominated corporate thinking for more than one hundred years. Southwest Airlines...

David Bollier / Aiming Higher: 25 Stories of How Companies Prosper by Combining Sound Management and Social Vision (Hardback)

In an eye-opening collection of real-life stories, Aiming Higher profiles courageous CEOs, managers, and employees who view social challenges not as burdens but as opportunities - to create new markets, build motivated work forces, and attract loyal...

Marc Benioff / Behind the Cloud: The Untold Story of How Salesforce.com Went from Idea to Billion-Dollar Company-and Revolutionized an Industry (Hardback)

How did salesforce.com grow from a start up in a rented apartment into the world's fastest growing software company in less than a decade? For the first time, Marc Benioff, the visionary founder, chairman and CEO of salesforce.com, tells how he and...

James M. Kouzes , Barry Z. Posner / Credibility: How Leaders Gain and Lose It, Why People Demand It (Hardback)

This inspiring guide explores the importance of credibility in building personal and organizational success. It reveals the six key disciplines and related practices that strengthen a leader's capacity for developing and sustaining this critical...

Matt Haig / Brand Failures: The Truth About the 100 Biggest Branding Mistakes of All Time (Hardback)

""This book is a lot of fun ... Haig wants to educate as well as to entertain, and at this he succeeds. ... Anyone with a professional interest or involvement in brand management should read this book."" -- Anthony Di Benedetto, Professor of...

Bud Haney , Deiric Mc Cann , Jim Sirbasku / Leadership Charisma (Hardback)

      All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a...

Steve Lohr / Data-ism: The Revolution Transforming Decision Making, Consumer Behavior, and Almost Everything Else (Hardback)

Steve Lohr, a technology reporter for the New York Times , chronicles the rise of Big Data, addressing cutting-edge business strategies and examining the dark side of a data-driven world. Coal, iron ore, and oil were the key productive assets that...

Sergio Zyman / Renovate Before You Innovate: Why Doing the New Thing Might Not Be the Right Thing (Hardback)

According to bestselling marketing expert Sergio Zyman, many companies rely too heavily on innovation to solve their problems. Whenever a brand or business gets old and tired, the impulse is to scrap it and start over with something fresh. It sounds...

T.D. Jakes / Instinct: The Power to Unleash Your Inborn Drive (Hardback)

Empower yourself and deepen your faith with the journaling exercises, leadership challenges, and personal growth tools in this interactive companion guide to T. D. Jakes' Instinct.An instant #1 New York Times bestseller for six weeks, Bishop T.D. Jakes's...

Anthony Sampson / Company Man : The Rise and Fall of Corporate Life (Hardback)

This work tells the story of the evolution of the social phenomenon of the 20th century - company man. The business corporation has become not only the engine of economic power, but the dominant community in much of the industrial world. Its executives...

John J. Kao / Jamming: the Art and Discipline of Business Creativity (Hardback)

In today's competitive environment, creativity is no longer an option. Companies that understand how to manage creativity in their people, organize for creative results and willingly implement good new ideas will triumph. In Jamming, John Kao also offers...

Muhammad Yunus / Creating a World Without Poverty: Social Business and the Future of Capitalism (Hardback)

In the last two decades, free markets have swept the globe, bringing with them enormous potential for positive change. But traditional capitalism cannot solve problems like inequality and poverty, because it is hampered by a narrow view of human nature...

Robert Benfari / Understanding Your Management Style: Beyond the Meyers-Briggs Type Indicator (Hardback)

An excellent tool for evaluating management potential, and assessing your own approach. Author Robert Benfari presents four factors that determine management style, explains how to analyze each, and how to apply them when evaluating your abilities or...

Kathy Rooney / Business Quotes : Over 5, 000 Quotations on the World of Work for Presentations, Speeches and Reports (Hardback)

      All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a...

Eric A. Marks / Business Darwinism Evolve or Dissolve: Adaptive Strategies for the Information Age (Hardback)

The survival of the fastest Information technology is now essential to business evolution. Companies that invest in IT as a future resource will live to see the future. The rest won't. The hard reality of the new "Information Darwinism," a term coined by...

Tony Rossiter / The Greatest Management Tips in the World (Hardback)

Whether you are an experienced manager or about to take up your first management job, here is a book that will be of real help to you in the workplace. It is lively, easy-to-read book and full of practical information and common sense advice. Management...

Leonard Lauder / The Company I Keep: My Life in Beauty (Hardback)

The former CEO of The Estée Lauder Companies, Leonard A. Lauder, shares the business and life lessons he learned while turning the mom-and-pop company his mother founded into a multi-billion-dollar empire.In 1958, the Estée Lauder company...

Todd Hewlin / Consumption Economics: The New Rules of Tech (Hardback)

If you're a tech company, the most dramatic effect of megatrends like cloud computing, managed services, and the rise of consumer technology won't be felt in your company's product line. The true disruption will be to your business model. Future...

John Rothchild / The Bear Book: Survive and Profit in Ferocious Markets (Hardback)

October 28, 1997. The Dow drops 500 points. Investors the world over receive a startling reminder that "what goes up, must come down." It is a profoundly unsettling experience for those of us who have either forgotten or have never known the experience...

Michael K. Ong / Internal Credit Risk Models: Capital Allocation and Performance Measurement (Hardback)

This work provides a practical, accessible step-by-step analysis of the theory and practicalities of credit risk measurement and management. Topics covered default probabilities; expected and unexpected losses; time effects; default correlations; and...

Gary Cokins / Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics (Hardback)

Praise for Praise for Performance Management: Integrating Strategy Execution, Methodologies, Risk, and Analytics "A highly accessible collection of essays on contemporary thinking in performance management. Readers will get excellent overviews on the...

Michael K. Ong / The Basel Handbook: A Guide for Financial Practitioners (Hardback)

Fully up-to-date and comprehensively researched, this volume assists and advises the financial practitioner of every possible consequence of the latest Basel Accord - including advice on the implementation of systems affected by the Accord's various...

Daniel Lacalle / Life in the Financial Markets: How They Really Work And Why They Matter To You (Hardback)

The book is intended as an accessible and provocative text for professionals as well as an introduction to the subject for generalist readers who require or would like to gain an insight into the functioning of the system. The book is divided into three...

Blaise Ganguin , John Bilardello / Standard & Poor's Fundamentals of Corporate Credit Analysis (Hardback)

An up-to-date, accurate framework for credit analysis and decision making, from the experts at Standard & Poor's "In a world of increasing financial complexity and shorter time frames in which to assess the wealth or dearth of information, this book...

W.A Beagles / Equity and Index Options Explained (Hardback)

In 2007 over 400 million equity option contracts were traded but it is a volatile market, prices are ever changing with supply and demand – the only certainty is that they will change. With little knowledge or experience, an uninformed decision can...

Jeff LeSueur / Marketing Automation: Practical Steps to More Effective Direct Marketing (Hardback)

In today's market, it takes more than good products and services to succeed.Successful marketing requires more precise segmentation and more sophisticated communications with customers--the lifeblood of every business--than ever before. Expertly...

Marion Devine / Successful Mergers: Getting the People Issues Right (Hardback)

Why so many mergers fail and what can be done to make them succeed. Worldwide merger and acquisition activity has run over $100 billion in recent years. But the M&A failure rate is high—roughly half fail and the financial gains of even...

Anthony Saunders / Credit Risk Measurement: New Approaches to Value at Risk and Other Paradigms, 1st Edition (Hardback)

The single most important topic in finance today is the art and science of credit risk management. Growing dissatisfaction with traditional credit risk measurement methods has combined with regulations imposed by the Bank for International Settlements...

Gloria J. Miller / Business Intelligence Competency Centers: A Team Approach to Maximizing Competitive Advantage (Hardback)

Transform data into action for competitive advantage"The knowledge assets of an organization are becoming increasingly important for competitive advantage, and therefore, the way in which knowledge is created, renewed, and communicated is critical. This...

Daniel Capocci / The Complete Guide to Hedge Funds and Hedge Fund Strategies (Hardback)

One-stop-guide to the hedge fund industry, investment and trading strategies adopted by hedge funds and the industry's regulation. For anyone with an interest in investing or managing funds, it presents everything practitioners need to know to understand...