Product Description
This title offers many tried and trusted approaches to ensure that conflicts are managed so that they are positive and creative rather than a process of disintegration. This new expanded edition, in a new format is for businesses and institutions and wherever people work together.
All of our books are second hand, and while you may not get the exact copy shown in the picture, all of our books are in very good condition. Removing stickers from a book may damage it, so we refrain from doing so. If you see a price sticker on a book, please ignore it.